Blue Shield of California fined $800K over delayed member complaint resolution

California’s Department of Managed Health Care fined Blue Shield of California $800,000 due to grievance system issues that ultimately delayed complaint resolution. In California, health plans are required to maintain a grievance and appeal system to address member complaints in a timely manner. State law requires health plans to supply details regarding member complaints to […] The post Blue Shield of California fined $800K over delayed member complaint resolution appeared first on Becker's...

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Blue Shield California

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